ID North is a Nordic service provider offering identity security to its customers by providing expertise and best-in-class solutions and services. We are a thought-leader in identity security and works with leading technology solution providers, including SailPoint, Microsoft, Micro Focus, Okta and CyberArk, enabling business development and digitization through digital trust.
We are on an exciting growth journey and need more experts who want to join our Team and be a key player for our continued success. If you are and want to be working among the best Experts in the whole Identity Security IAM (Identity & Access Management) area ID North is the company to join!
ID North is looking for Identity management consultant to work in our IAM managed service team in Finland/Nordics. If you are interested, please let us know today!
We offer an inspiring workplace, a competitive salary, extensive employee benefits and the opportunity to develop your own professional skills.
At work, you get access to the best tools in the industry as well as talented and motivated colleagues. You can work in the office or at home, whatever best suits you. Our office is in the comfortable Workery West in Tripla, Helsinki.
As identity management consultant, you will provide technical support to our Managed Service customers, solve customer requests, answer questions, and provide proactive services. Within ID North we offer good development opportunities.
Respond to and resolve customer Incidents and service requests
Ensure all assigned service tickets are updated and that the customer is kept informed of resolution progress
Actively identify service improvements and engage with the customer and other stakeholders to ensure continuous improvements plans are updated and progressed
Diagnose and resolve customer queries – providing advice, and timely resolution or escalating when required
Demonstrated experience supporting Microsoft Identity Manager
Demonstrated experience supporting Microsoft SQL Server, Active directory, and Azure Active Directory
Basic C# knowledge
Experience writing and updating technical documentation
Finnish language skills (basic)
111 20 Stockholm
Workery West, Tripla
Firdonkatu 2 T 63
00520 Helsinki, Finland